How to Fix an Out of Sync iPhone Address Book

By Vern Weitzman

iOS Contacts not Synching with Exchange Server

Your job, should you choose to accept it, is to support smartphone users reporting problems with iPhone contact syncing.  If you choose this difficult assignment, memorize this page and destroy the message from your screen.

What are Outlook Phone Selectors and how can you use them?

By Vern Weitzman

What are Outlook Phone Selectors?

When I open an Outlook contact, sometimes there is just a single phone number visible, even though other numbers are available.  For example, there is a Business Phone number showing at the top, but the next two phone fields are empty; Home and Business Fax are empty.